Whitehill Pelham Recruitment Consultants

Job Details

Ref 5479
Job Title Customer Success Manager
DisciplineSales
Type Permanent
Location Cambridgeshire
Salary Negotiable
Job Description Whitehill Pelham is currently recruiting a Customer Success Manager on behalf of an exciting, innovative and successful Cambridge based software technology company.

You will be responsible for ensuring that customers get maximum functionality from their products, planning & ensuring successful deployment of bespoke systems, as well as engaging with customers at levels of the client’s organisation.

This is a commercially focused role so you will ultimately be responsible for ensuring customers renew contracts, as well as securing the supply of additional services.

Having a solid technical understanding of software architecture; excellent relationship building & communications skills; the ability to identify, analyse & provide solutions to problems; as well as a minimum 3-5 years previous successful experience in an IT Software Account Management or Customer Success role are all essential requirements for this role.

This is a mid-senior level role and offers a generous salary package + significant bonus potential.
Contact Apply Now, Daniel Bussau
Telephone 01233 828373

 

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