Whitehill Pelham Recruitment Consultants

Job Details

Ref 5677
Job Title Technical Account Manager
Type Permanent
Location Cambridgeshire
Salary £40,000 per annum
Job Description Whitehill Pelham are recruiting for a Technical Account Manager to join a leading software house in Cambridge to manage the ongoing relationship with the customer and lead on any technical issues and project manage implementations.

Bridging the gap between the customer and the software development team this is a multifaceted role which will include;

- Support pre sales activities from a technical standpoint
- Owning the resolution of escalated support requests
- Project managing customer change requests
- Project managing implementations
- Delivering user training
- Customer review meetings and SLA reporting
- Supporting the customer to drive user adoption to the system

The ideal candidate will have previous experience in a project management, service delivery or account management role and have a strong mix of project management, commercial awareness and technical understanding. You will be able to clearly evidence your experience of working with clients to lead a software implementation project as well as showcase your experience of managing and developing customer relationships.
Contact Apply Now, Richard DeNetto
Telephone 01223 828371


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